Courses and workshops: no refunds — your fee becomes course credit
Seats are limited and each batch is planned around the people in it, so workshop fees aren't refunded. But if you can't make it, nothing is lost: the full amount you paid becomes credit for our next course.
- Can't attend? Tell us before the first session starts, and the full amount you paid becomes credit towards our next course or batch.
- Once the workshop has started, there is no refund or credit. You still get the recordings for the period stated on the course page.
- Your credit is valid for 12 months from the workshop date, for the person who paid. It can't be exchanged for cash. If the next course costs more, you pay the difference.
When you do get your money back
- If we cancel or reschedule and you can't make the new date: you choose a full refund or credit.
- Charged twice, or charged for a payment that failed: refunded in full.
How to ask
Email hello@therightwaymedia.com or WhatsApp +91 98343 70485 with your name and your payment ID (it's on your Razorpay receipt and the confirmation page).
How long it takes
Credit is confirmed by email within 2 working days. We start an approved refund within 2 working days. It goes back to the way you paid (UPI, card or bank), and usually reaches you within 5–7 working days after that, depending on your bank.
Agency services
Refunds and cancellations for marketing and creative work follow the proposal or agreement for that work. Money already spent on ads is paid to the ad platforms and can't be refunded by us.
Contact us
The Right Way (a brand of Leapfroging, a proprietorship firm)
Flat No. A-401, Parshva Krupa Building, Chulna Bhabola Road, behind Aditya Honda Showroom, Vasai (West), District Palghar, Maharashtra 401202, India
GSTIN: 27ADTPC4893R1ZG
Email: hello@therightwaymedia.com
Phone / WhatsApp: +91 98343 70485